PRIVACY POLICY.
⚠ This policy explains what data we collect, how we use it, and your rights. By using turbothrill.in or placing an order, you agree to this policy. Please read it carefully.
1. WHO WE ARE
Turbo Thrill® is a registered trademark brand owned and operated by MZS Enterprises, a proprietorship firm based in Delhi, India. Our website is turbothrill.in. For any privacy concerns, contact us at support@turbothrill.in.
2. INFORMATION WE COLLECT
Information you give us
- Name, phone number, and delivery address when you place an order
- Email address if you contact us or subscribe to updates
- WhatsApp number if you message us or opt into broadcasts
- Payment information — for COD orders, no payment data is collected by us. For prepaid orders, payment is processed by GoKwik and their payment partners. We do not store card details.
Information collected automatically
- Device type, browser, and operating system
- IP address and approximate location
- Pages visited, time spent, and actions taken on turbothrill.in
- Referral source (how you found us)
- Meta Pixel data for advertising purposes (Pixel ID: 763289308880135)
3. HOW WE USE YOUR DATA
- To process and fulfil your order
- To send order confirmations and dispatch notifications via WhatsApp or SMS
- To handle returns, refunds, and customer support queries
- To improve our website, products, and marketing
- To run targeted advertising on Meta platforms (Facebook, Instagram)
- To send WhatsApp broadcast messages if you have opted in
⚠ We never sell your personal data to third parties. We only share it with service providers who help us fulfil your order or operate our business.
4. THIRD PARTIES WE WORK WITH
- Shopify — e-commerce platform and order management
- GoKwik — COD and prepaid checkout processing
- Shiprocket — shipping and order tracking
- Interakt / WATI — WhatsApp communication
- Meta Platforms — advertising and retargeting
- Flipkart — marketplace sales channel
Each of these providers has their own privacy policy. We recommend reviewing them for complete transparency.
5. COOKIES
We use cookies and similar tracking technologies to improve your experience, remember your preferences, and show you relevant ads. See our Cookie Policy for full details. You can manage cookie preferences in your browser settings at any time.
6. DATA RETENTION
We retain your personal data for as long as necessary to fulfil your order, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years as required under Indian accounting laws. You may request deletion of your data at any time (subject to legal retention requirements).
7. YOUR RIGHTS
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of WhatsApp marketing broadcasts at any time by replying STOP
- Opt out of email marketing by clicking unsubscribe
8. CHILDREN'S PRIVACY
⚠ WARNING: Our products make real sparks and are intended for adults and riders aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us immediately at support@turbothrill.in.
9. SECURITY
We implement industry-standard security measures to protect your personal data. Our website uses SSL encryption. Payment processing is handled by GoKwik and their PCI-compliant payment partners — we never handle or store card details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of turbothrill.in after changes constitutes acceptance of the updated policy.
Turbo Thrill® Customer Support
Email: support@turbothrill.in
WhatsApp: +91 92890 52899
MZS Enterprises · Delhi, India · Turbo Thrill® is a registered trademark.